Oracle Financial Services has introduced a new agentic AI platform for retail banking, aimed at integrating AI agents into customer-facing and operational banking functions. The platform emphasizes a “human-in-the-loop” governance model, ensuring oversight from banking staff for ethical and regulatory compliance. This initiative is part of Oracle’s “AI-first Intelligent Bank” framework, designed to help banks modernize and compete with FinTech firms by bridging the innovation gap.
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Oracle launches Agentic AI platform for retail banking
Oracle Financial Services has introduced a new agentic AI platform for retail banking, aimed at integrating AI agents into customer-facing and operational banking functions. The platform emphasizes a “human-in-the-loop” governance model, ensuring oversight from banking staff for ethical and regulatory compliance. This initiative is part of Oracle’s “AI-first Intelligent Bank” framework, designed to help banks modernize and compete with FinTech firms by bridging the innovation gap.