In mid-January, users of the Collective Transportation System reported a collapse on Line A of the Metro, which has caused multiple inconveniences for their daily commutes. The delays are not only due to the excessive concentration of passengers but also to operational issues that the system has not been able to fully resolve. “I left early and I’m already losing time because of the service,” expressed one of the affected users, reflecting the widespread frustration on the platforms.
Simultaneous Saturation at Multiple Points in the Network
Line A of the Metro is not the only affected line. The morning chaos also impacted Lines 1, 2, B, 3, 9, and 12, creating a domino effect throughout the network. Pantitlán station, a critical transfer hub, experienced crowds especially at the access to Line A, where users reported missing several consecutive trains. The saturations reached such a level that the platforms were completely full, making access and circulation within the terminal stations difficult.
The Real Problem: Trains Stopped at Stations
Beyond the influx of passengers, users reported that the real bottleneck is trains that remain stationary at each station for 5 to 10 minutes. This factor multiplied waiting times and caused the cascade effect that collapsed the entire system. Line A experienced particularly severe delays, while on Line 2, delays exceeded 10 minutes at stations like Bellas Artes, where congestion forced frequent stops.
STC Response and Current Outlook
The Collective Transportation System (STC) reported deploying staff at stations and terminals to try to speed up service, but users questioned the effectiveness of these measures. Since 7:00 a.m., a “moderate influx and constant circulation” was reported according to the official statement, although on the ground, the reality was different. Line A of the Metro remains a critical point in the network, requiring deeper interventions in load logistics and train dwell times on platforms.
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Line A of the Metro is experiencing delays of up to 10 minutes at its main stations
In mid-January, users of the Collective Transportation System reported a collapse on Line A of the Metro, which has caused multiple inconveniences for their daily commutes. The delays are not only due to the excessive concentration of passengers but also to operational issues that the system has not been able to fully resolve. “I left early and I’m already losing time because of the service,” expressed one of the affected users, reflecting the widespread frustration on the platforms.
Simultaneous Saturation at Multiple Points in the Network
Line A of the Metro is not the only affected line. The morning chaos also impacted Lines 1, 2, B, 3, 9, and 12, creating a domino effect throughout the network. Pantitlán station, a critical transfer hub, experienced crowds especially at the access to Line A, where users reported missing several consecutive trains. The saturations reached such a level that the platforms were completely full, making access and circulation within the terminal stations difficult.
The Real Problem: Trains Stopped at Stations
Beyond the influx of passengers, users reported that the real bottleneck is trains that remain stationary at each station for 5 to 10 minutes. This factor multiplied waiting times and caused the cascade effect that collapsed the entire system. Line A experienced particularly severe delays, while on Line 2, delays exceeded 10 minutes at stations like Bellas Artes, where congestion forced frequent stops.
STC Response and Current Outlook
The Collective Transportation System (STC) reported deploying staff at stations and terminals to try to speed up service, but users questioned the effectiveness of these measures. Since 7:00 a.m., a “moderate influx and constant circulation” was reported according to the official statement, although on the ground, the reality was different. Line A of the Metro remains a critical point in the network, requiring deeper interventions in load logistics and train dwell times on platforms.